Friends and Family Test results 2025

4461 Responses

97.4% of patients rate their experience of the service we provide at Broomhill and Lodge Moor Surgeries as Good or Very Good.

NHS England has introduced a patient feedback questionnaire for all NHS care providers.

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment. Your feedback will help us to improve our services for everyone.

We would be grateful if you could complete the questionnaire online by clicking on the link below.

We may also contact you after an appointment at the surgery using our automated text messaging service (Accurx) to ask for your feedback.

Please note that all Friends and Family test responses are anonymous

We will collate the responses and publish them on our surgery notice boards and our website.

If you have feedback that you want us to respond to, please fill in our Patient feedback form.

Please visit our Friends and Family test page

Please visit our Patient feedback form page